Master Sustainable Crafting

1. Acceptance of Terms

By accessing and using Pinnacle Green Craft courses, you accept and agree to be bound by the terms and provision of this agreement.

2. Course Access and Usage

Upon enrollment, you receive a non-transferable license to access course materials for personal educational use only. Course content may not be redistributed, sold, or used for commercial purposes without explicit written permission.

3. Payment and Refunds

All course fees must be paid in full before access is granted. We offer a 30-day money-back guarantee for unsatisfied students. Refund requests must be submitted within 30 days of purchase with valid reason.

4. Intellectual Property

All course materials, including videos, documents, and designs, are protected by copyright and remain the property of Pinnacle Green Craft. Students may create and sell items made using techniques learned, but may not teach or redistribute our proprietary methods.

5. User Conduct

Students agree to use the platform respectfully and lawfully. Harassment, spam, or inappropriate behavior in community forums will result in immediate account termination without refund.

6. Limitation of Liability

Pinnacle Green Craft is not liable for any damages arising from the use of our courses or inability to access materials due to technical issues.

1. Information We Collect

We collect personal information you provide when registering for courses, including name, email address, phone number, and payment information. We also collect usage data through analytics to improve our services.

2. How We Use Your Information

Your information is used to provide course access, send educational updates, process payments, and improve our services. We may send marketing emails about new courses, but you can opt out at any time.

3. Information Sharing

We do not sell, rent, or share your personal information with third parties except as necessary to provide our services (payment processing, email delivery) or as required by law.

4. Data Security

We implement industry-standard security measures to protect your personal information. All payment data is processed through secure, PCI-compliant payment processors.

5. Your Rights

You have the right to access, correct, or delete your personal information. You may also request data portability or object to processing. Contact us at [email protected] to exercise these rights.

6. Cookies and Tracking

We use cookies to enhance user experience and analyze site usage. You can control cookie settings through your browser preferences.

7. Data Retention

We retain your personal information for as long as necessary to provide services and comply with legal obligations. Account data is typically retained for 7 years after account closure.

1. What Are Cookies

Cookies are small text files stored on your device when you visit our website. They help us provide a better user experience and understand how our site is used.

2. Types of Cookies We Use

Essential Cookies: Required for the website to function properly, including login sessions and security features.

Analytics Cookies: Help us understand how visitors interact with our website by collecting anonymous usage statistics.

Marketing Cookies: Used to deliver relevant advertisements and track the effectiveness of marketing campaigns.

Preference Cookies: Remember your settings and preferences to enhance your user experience.

3. Third-Party Cookies

We may use third-party services like Google Analytics, payment processors, and social media platforms that set their own cookies. Please review their privacy policies for more information.

4. Managing Cookies

You can control and delete cookies through your browser settings. However, disabling certain cookies may affect website functionality and your user experience.

5. Cookie Consent

By using our website, you consent to the use of cookies as described in this policy. You can withdraw consent at any time through your browser settings or by contacting us.

1. Copyright Protection

Pinnacle Green Craft respects intellectual property rights and expects our users to do the same. We comply with the Digital Millennium Copyright Act (DMCA) and respond promptly to valid copyright infringement notices.

2. Reporting Copyright Infringement

If you believe your copyrighted work has been used on our platform without permission, please provide the following information:

• Description of the copyrighted work claimed to be infringed
• Location of the allegedly infringing material on our site
• Your contact information (name, address, phone, email)
• A statement of good faith belief that the use is not authorized
• A statement of accuracy and authority to act on behalf of the copyright owner
• Your physical or electronic signature

3. DMCA Agent Contact

Send DMCA notices to:
Email: [email protected]
Address: 2847 Powell Street, San Francisco, CA 94133

4. Counter-Notification

If you believe your content was removed in error, you may submit a counter-notification with the required legal elements as specified in the DMCA.

5. Repeat Infringers

We reserve the right to terminate accounts of users who repeatedly infringe copyright laws.

1. Legal Basis for Processing

We process personal data based on:

• Consent: When you voluntarily provide information for marketing communications
• Contract: To fulfill our course delivery obligations
• Legitimate Interest: To improve our services and prevent fraud
• Legal Obligation: To comply with applicable laws and regulations

2. Your Rights Under GDPR

Right of Access: Request copies of your personal data

Right of Rectification: Correct inaccurate personal data

Right of Erasure: Request deletion of your personal data

Right to Restrict Processing: Limit how we use your data

Right to Data Portability: Transfer your data to another service

Right to Object: Object to processing based on legitimate interests

3. Data Protection Officer

For GDPR-related inquiries, contact our Data Protection Officer at:
Email: [email protected]

4. International Transfers

If we transfer data outside the EEA, we ensure adequate protection through appropriate safeguards such as standard contractual clauses or adequacy decisions.

5. Supervisory Authority

You have the right to lodge a complaint with your local data protection supervisory authority if you believe we have not complied with GDPR requirements.

6. Data Retention

We retain personal data only as long as necessary for the purposes outlined in our privacy policy or as required by law.